Refund Policy
💸 Refund Policy – Prax
At Prax, customer satisfaction is our priority. If you're not completely happy with your purchase, please read our refund policy below to know your options.
🛍️ Returns
- You may return your unused and unworn T-shirts within 7 days of receiving your order.
- The T-shirt must be in its original condition with tags intact, and packaging undamaged.
- To initiate a return, please contact us at support@praxnow.com with your order number and the reason for the return.
🔄 Refunds
- Once we receive your return and verify its condition, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method used at the time of purchase.
- Please note that shipping fees are non-refundable.
📦 Exchange Policy
- We currently do not offer exchanges. However, if you want a different size or style, you can return your item for a refund and place a new order.
📌 Non-Refundable Items
- Items that have been washed or worn are not eligible for returns or refunds.
- Sale or clearance items are final sale and cannot be returned or refunded.
🚚 Return Shipping Costs
- The customer is responsible for the return shipping costs unless the product is damaged or defective upon arrival.
- We recommend using a trackable shipping service for returns to ensure the product reaches us safely.
💬 Need Help?
If you have any further questions regarding our return and refund policy, feel free to contact us at support@praxnow.com.